Problem with phone numbers (no calls)

#1

Hi!
Does anyone have a problem with phone numbers?
I’ve been having these problems for a week now:

  • I can’t add a Cyprus number (+357) to my account. An error appears that such a code is not supported, despite the fact that the same number is added to another account without any problems.
  • There are no calls to Russian numbers (+7), only SMS.

Tell me, has anyone experienced the same symptoms recently?

#2

Please follow up with support directly on this.

#3

Hi Nikolai,

We have deployed a fix in the backend which should resolve this issue.

Please can you give it another go and let us know if it still persists from your end.

Kind regards,

#4

  • I was able to add a Cyprus number to my account, everything worked here! thank you :slight_smile:

  • But calls to numbers with the code +7 (Russia) they do not pass. As well as for calls to +966 (Saudi Arabia) :frowning: